Our ethics framework relies on our values, which are the cornerstone of our corporate culture.
We also embrace the Universal Declaration of Human Rights and the eight fundamental ILO Conventions; we have a zero-tolerance approach to corruption, discrimination, and child and forced labour.
We have a zero-tolerance approach regarding to:
Approved by the Board in 2020, our Code of Conduct is aligned with the recommendations made by Business Integrity Myanmar (BIM). It provides clear guidance on how to deal with sensitive topics such as gifts, donations, relationships with public officials, conflicts of interest, etc. Our Code of Conduct is available on our website.
TMH has a zero-tolerance approach to corruption. We encourage all our staff, contractors, and stakeholders to report any suspected misconduct. TMH will always protect reporters from retaliation when reports are made in good faith. The Board has also tasked our compliance officer with monitoring its implementation.
We identified one case of fraud last year. At one point, we noticed that we were yet to receive the proceeds of top-up card sales in northern Shan State and realised that some of our people were taking advantage of the closure of the banks to misappropriate these funds. We uncovered this embezzlement after a thorough investigation led by our internal audit team, with the support of our compliance and finance teams. We informed our Board regularly and we are doing everything we can to recover all the missing funds. Furthermore, we have reinforced our internal controls to monitor our inventory and prevent breaches of our Code of Conduct.
